(Troubleshooting and Maintaining Cisco IP Networks v1.0 (TSHOOT

מק"ט: #1385 | משך קורס: 40 שעות אק'

In this course, networking professionals who work in complex network environments will gain the skills needed to maintain their networks and to diagnose and resolve network problems quickly and effectively. You will learn to troubleshoot and maintain particular technologies, and you will learn procedural and organizational aspects of the troubleshooting and maintenance process. A large part of the course consists of practicing these skills and reinforcing the concepts by putting them to use in a controlled environment.

At the end of the course, you will have increased your skill level and developed a set of best practices that are based on your experience and the experiences of other students and that you can take back to your organization. This course is a component of the CCNP curriculum and assists the network professional in preparing for Cisco CCNP certification.

הקורס פעיל לקבוצות מטעם ארגונים בלבד, ניתן לשלוח פנייה רק אם מדובר בקבוצה
*שדות חובה


Upon finishing this course, you will be able to:

  • Plan and document the most commonly performed maintenance functions in complex enterprise networks
  • Develop a troubleshooting process to identify and resolve problems in complex enterprise networks
  • Select tools that best support specific troubleshooting and maintenance processes in large, complex enterprise networks
  • Maintenance procedures and fault resolution in switching-based environments
  • Maintenance procedures and fault resolution in routing-based environments
  • Maintenance procedures and fault resolution in a secure infrastructure
  • Troubleshoot and maintain integrated, complex enterprise networks

קהל יעד

Network professionals, including network engineer, network operations center (NOC) technical support personnel, or help desk technicians, who want to improve their skills maintaining and troubleshooting complex Cisco IP networks.

תנאי קבלה

CCNA certification or familiarity with internetworking technologies and the ability to perform basic configuration of Cisco routers, including practical experience installing, operating, and maintaining Cisco routers and switches in an enterprise environment.


Planning Maintenance for Complex Networks

  • Applying Maintenance Methodologies
  • Common Maintenance Processes and Procedures
  • Network Maintenance Tools, Applications, and Resources


Planning Troubleshooting Processes for Complex Enterprise Networks

  • Lab 2-1: Introduction to Troubleshooting
  • Applying Troubleshooting Methodologies
  • Planning and Implementing Troubleshooting Procedures
  • Integrating Troubleshooting into the Network Maintenance Process


Maintenance and Troubleshooting Tools and Applications

  • Assembling a Basic Diagnostic Toolkit Using Cisco IOS Software
  • Using Specialized Maintenance and Troubleshooting Tools
  • Lab 3-1: Maintenance and Troubleshooting Tools


Maintaining and Troubleshooting Campus Switching-Based Solutions

  • Troubleshooting VLANs
  • Troubleshooting Spanning Tree
  • Lab 4-1: Layer 2 Connectivity and Spanning Tree
  • Troubleshooting Switched Virtual Interfaces and Inter VLAN Routing
  • Troubleshooting FHRPs
  • Lab 4-2: Layer 3 Switching and First-Hop Redundancy
  • Troubleshooting Performance Problems on Switches
  • References to Additional Campus Switching Technologies in E-Learning


Maintaining and Troubleshooting Routing-Based Solutions

  • Troubleshooting Network Layer Connectivity
  • Troubleshooting EIGRP
  • Lab 5-1: Layer 3 Connectivity and EIGRP
  • Troubleshooting OSPF
  • Troubleshooting Route Redistribution
  • Lab 5-2: OSPF and Route Redistribution
  • Troubleshooting BGP
  • Lab 5-3: Border Gateway Protocol
  • Troubleshooting Performance Problems on Routers
  • Lab 5-4: Router Performance
  • References to Additional Troubleshooting on NAT and DHCP in E-Learning


Maintaining and Troubleshooting Network Security Solutions

  • Troubleshooting Security Features
  • Impact of security features on network troubleshooting
  • Lab 6-1: Introduction to Network Security
  • Security Features Review
  • Diagnose and resolve transport layer problems in a structured manner
  • Verify the operation of Cisco IOS Firewall stateful packet inspection
  • Diagnose and resolve problems related to using AAA on routers and switches
  • Lab 6-2: Cisco IOS Security Features
  • References to Additional Security Troubleshooting in E-Learning
  • Troubleshooting Network Applications Services e-learning module
  • Troubleshooting Branch Office and Remote Worker Problems e-learning module
  • Process of accessing and using e-learning content


Maintaining and Troubleshooting Integrated, Complex Enterprise Networks

  • Troubleshooting Complex Environments
  • Primary lessons learned about network maintenance and troubleshooting tasks during previous labs
  • Lab 7-1: Troubleshooting Complex Environments Labs
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