HY440: SAP Hybris Commerce Order Management
מק"ט: #9041 | משך קורס: 16 שעות אק'
| מספר מפגשים: 2
SAP Hybris Order Management (OM - formerly called Order Management Services or OMS) has been provided as a set of Hybris Core Platform extensions since version 5.7. Hybris OM allows you to view and manage customer orders, review and edit shipping information, manage returns and refunds, search for and view your inventory information. The course provides in-depth coverage of:
- Automated order workflow
- Sourcing and allocation
- Order splitting
- Picking, packing, labelling and confirming shipments through the Backoffice Order Fulfilment Cockpit
- Creating and managing returns and refunds
- Viewing fraud reports, payment details, and customer information
- Customer Support (CS) integration using the CS Cockpit
- Accelerator integration
Only SAP Hybris customers and partners will have access to the SAP download center whereby they can install SAP Hybris software. All others have to use WTS.